Local service businesses

Never lose a job to a missed call or a late reply while you're on site.

The challenge

Tradespeople, home-service pros, and studio owners can't answer the phone with their hands full. Every missed call or unread message during a job is a customer who often just calls the next business on the list — and the work, the quote, and the follow-up are gone before the day ends.

The automated flow

Customer calls or messages while you're on a job
The agent answers instantly and collects the job details
Understands the work, location, and urgency
Sends a price range or books a site visit from your live calendar
Saves the customer, the job, and the conversation to the CRM
Follows up automatically if the customer goes quiet
Alerts you the moment a job is booked

An example workflow: a plumber on a callout

Picture a one-van plumbing business. The owner spends the day under sinks and inside walls, phone buzzing in a pocket he can't reach. This is an illustrative scenario — not a real client — that shows how the same setup works for any local service business: electricians, locksmiths, cleaners, pilates and tattoo studios, mobile mechanics, gardeners. While the owner is mid-repair, a new customer with a leaking boiler messages on WhatsApp. Instead of going unanswered for hours, the conversation is handled the moment it lands.

WhatsApp
Hi, my boiler is leaking and there's water on the floor. Can someone come out today?
Hi, thanks for reaching out — sorry about the leak. I can help you get this sorted. First, is the water still flowing, or have you managed to shut off the supply?
I shut off the main valve, so it stopped for now.
Good call — that takes the pressure off. What's the address and is it a house or an apartment? That helps us bring the right parts.
Apartment on Hertzl 14, 3rd floor.
Thanks. For a boiler leak like this, a call-out and diagnosis is typically around 350–450 NIS, plus parts once we see what's needed. I have a slot today between 16:00–18:00 or tomorrow morning at 09:00 — which works for you?
Today 16:00 would be great.
Booked — Avi will arrive today between 16:00 and 16:30 at Hertzl 14, apt 3rd floor. You'll get a confirmation and a heads-up when he's on the way. If anything changes, just reply here.
From a message you couldn't answer to a booked site visit — handled while you're still on the job.

Without the agent

  • Message sits unread until the end of the day
  • The customer calls the next plumber and books them
  • No record of who asked, for what, or when
  • Follow-up only if you happen to remember

With the agent

  • Answered in seconds, even mid-job
  • Job scoped, priced, and booked in the same chat
  • Customer and job logged in the CRM automatically
  • Quiet leads get a follow-up without you lifting a finger

What happens behind the scenes

  1. 1

    Catch every inbound

    Missed calls and WhatsApp messages are picked up instantly, so a job never depends on you being free to answer.

  2. 2

    Scope the work

    The agent asks the questions you'd ask — what's broken, where, and how urgent — so you arrive prepared instead of guessing.

  3. 3

    Quote or book

    It shares a realistic price range and offers real openings from your calendar, turning an inquiry into a confirmed slot.

  4. 4

    Log and follow up

    The customer, the job details, and the full conversation land in the CRM, and a follow-up goes out automatically if the lead goes cold.

Your customer list builds itself

Every conversation becomes a clean record: who they are, what they needed, the price discussed, and the booked visit. Over time you get a searchable history of jobs and repeat customers — the kind of CRM most small service businesses never get around to building by hand.

Stop letting jobs walk to the next number on the list

See how an agent tuned to your trade would answer, quote, book, and follow up — so you can stay focused on the work in front of you.

Book a demo

The payoff

No missed jobs

Instant replies on site

Visits booked for you

A CRM that fills itself

See how this would work for you

We'll map this scenario onto your actual workflow and show you the flow before anything goes live.

Book a consultation