Pick up every call, return every missed lead, and end the conversation with a meeting on the calendar.

A voice AI agent that answers inbound calls in a natural voice, calls new leads back within minutes, qualifies them, books appointments, and writes the summary straight into your CRM.

The problem

Why phone leads slip away

Calls ring out when the team is busy, on another line, or off the clock.

Callbacks happen hours later — by then the lead has already booked elsewhere.

Manual reps and answering services are expensive and inconsistent from call to call.

What was said on the call stays in someone's head and never reaches the CRM.

How it works

A missed call is a lost lead — they simply dial the next business. A voice AI agent answers the phone the moment it rings and calls new leads back before they cool down, so the conversation that decides the deal actually happens.

The agent answers your business line in a natural, on-brand voice — and dials new leads back the moment they come in. It greets the caller, understands why they're calling, asks a few qualifying questions, and offers real openings from your live calendar instead of promising a callback that never happens.

When the call ends, the agent writes a clean summary — who called, what they wanted, the answers they gave, and what was booked — and logs it against the contact in the CRM. Your team opens the morning to a list of qualified, scheduled leads, not a voicemail backlog.

Voice call
Agent00:02

Thanks for calling Aviv Plumbing, this is the assistant. How can I help you today?

Caller00:09

Hi, I've got a leak under the kitchen sink and water's pooling. Can someone come out?

Agent00:16

Sorry to hear that. So I send the right technician — is the leak still active right now, and what's your address?

Caller00:24

Still dripping. 14 Herzl Street, Ramat Gan.

Agent00:31

Got it. I can get a technician to you tomorrow at 9:00 or 13:00 — which works better?

Caller00:35

Nine in the morning.

Agent00:43

Booked — tomorrow at 9:00 at 14 Herzl Street. You'll get a text confirmation now, and I've flagged it as an active leak so the team comes prepared.

An after-hours inbound call — answered, qualified, and booked without a person on the line.

The summary that lands in your CRM

Contact: Aviv Plumbing inbound caller · Reason: active leak under kitchen sink · Address: 14 Herzl St, Ramat Gan · Urgency: high · Booked: tomorrow 9:00 · Confirmation SMS sent · Status set to Scheduled.

Phone handled manually

  • After-hours calls go to voicemail
  • Callbacks take hours — or never come
  • Every rep qualifies differently
  • Call details get lost or forgotten

With the voice agent

  • Every call answered, any hour
  • New leads called back within minutes
  • The same questions on every call
  • A clean summary logged automatically

A person picks up when it matters

For sensitive or complex calls the agent transfers to a team member — live, or with a full summary for a fast callback — so the caller always reaches a human when one is needed.

The practical flow

A call comes in or a new lead is captured
The agent answers — or calls the lead back
Asks short qualifying questions
Checks fit and intent
Books a meeting on your calendar
Writes a call summary to the CRM
Alerts the team or transfers when needed

Where it fits

  • Clinics and practices fielding booking calls after hours
  • Home-service businesses dispatching urgent jobs
  • Sales teams calling inbound leads back instantly
  • Dealerships and showrooms catching every inquiry
  • Reception lines that overflow at peak hours

Works with your stack

Retell AITwilio VoicePhone numberGoogle CalendarCRMSMS

Why it works

Zero missed calls

Every call answered live, day or night.

Instant callbacks

New leads called back within minutes, not hours.

Booked on the call

Real calendar slots offered and confirmed in the conversation.

Every call summarised

A clean summary written to the CRM automatically.

Questions, answered

No. It speaks in a natural voice with realistic pacing and can be tuned to your tone and language. Most callers experience a fast, helpful conversation, and the agent is transparent about being an assistant when asked.

See how this would work in your business

We'll map this into your operation and show you the flow before anything goes live.

Book a consultation